Contact details
Name, phone number, email address, location, preferred communication channel, and any details needed to respond to your enquiry.
Privacy Policy
Your information is handled with respect and care.
This policy explains how Prime Care Service Providers collects, uses, protects, and manages information shared through our website, forms, calls, emails, and service requests.
Last updated: October 8, 2026
We collect only the information needed to respond, coordinate, and serve properly.
Prime Care Service Providers values client trust. When you contact us, request support, apply to join our network, or communicate with our team, we use your information to understand your need and provide organized service.
This privacy policy applies to information submitted through this website and through direct Prime Care communication channels including phone calls, email, WhatsApp, and in-person enquiries.
Information We Collect
Details that help us understand the request and coordinate responsibly.
Service request details
Information about the type of support needed, schedule, household or business requirements, urgency, location, and special instructions you choose to share.
Recruitment details
For applicants, we may collect experience, availability, area of interest, references, identity-related details, and screening information relevant to placement.
How We Use Information
We use information for service coordination, communication, and accountability.
Prime Care may use submitted information to reply to enquiries, assess service needs, prepare quotations, coordinate personnel, process recruitment interest, follow up after placement, improve customer satisfaction, and keep administrative records.
We may also use information to verify service details, support safety, prevent misuse of our forms, and maintain the quality of our client and service-provider relationships.
Sharing
We do not sell personal information.
Information may be shared only with Prime Care team members, relevant service providers, trusted partners, or professional advisers where necessary to respond to your request, coordinate service, verify information, protect safety, or comply with lawful requirements.
For placements and support services, we share only the information reasonably needed for the assignment, communication, screening, monitoring, and follow-up.
Data Care
Our practical privacy commitments.
Limited access
Information is handled by people who need it to respond, coordinate, screen, administer, or support the service relationship.
Reasonable protection
We use practical administrative and communication safeguards to reduce unauthorized access, loss, misuse, or careless handling.
Relevant retention
Records are kept only as long as needed for enquiries, service coordination, recruitment, accounting, dispute resolution, legal obligations, or business administration.
Respectful updates
You may contact Prime Care to request correction, update, or review of personal information held in connection with your enquiry or service request.
Questions about privacy?
Contact Prime Care directly for privacy or data requests.
For questions about this policy or how your information is handled, email us at info@primecareserviceproviders.com or contact our office in Bamenda.